All piercing fees are paid online or by calling the shop before your appointment. The piercing fee is not a deposit and is not refundable. This fee covers not only the piercing but also the time slot you have booked.
Jewelry is not included in the piercing fee. All jewelry is sold separately and is paid for at the time of the appointment. Ink Drippers Tattoo does not take any responsibility for appointments cancelled due to the client being unaware of this fact.
All clients must bring photographic ID to every appointment. Appointments booked for children under 16 require valid government-issued photo ID for both the child and the parent or legal guardian that is attending the appointment. For more details read our age policy. Failure to bring photographic ID to your appointment will lead to a refusal of service and your piercing fee will be retained.
Your piercing fee will be retained by Ink Drippers Tattoo if:
The appointment is cancelled, or an attempt to rearrange is made, with less than 48 hours notice. This does include bookings made less than 48hrs in advance.
You have not brought correct or sufficient ID.
A parent or legal guardian is not present to consent at the appointment of an under-16.
You are underage for the piercing booked.
You are late to your appointment by the discretion of our staff. Please note that 15 minutes is usually considered late as it is 25% of a standard appointment. Often without calling prior.
You no-show, no-call your appointment.
You have booked for an anatomy-dependent piercing that you are anatomically unsuitable for.
You are under the influence of alcohol or drugs. One unit of alcohol is enough for us to refuse service.
All intimate piercings require an in-person piercing consultation and 24 hour cooling-off period. If an intimate piercing is booked without a consultation and 24 hour cool-off, Ink Drippers Tattoo reserves the right to refuse service and retain the piercing fee.
Jewelry Terms and Conditions
All jewelry purchased in studio is non-refundable and nonexchangeable. This includes jewelry purchased for initial piercings, jewelry purchased for healed piercings, and all jewelry purchased in-studio to be installed at home. This is to meet our strict hygiene protocols and is a part of Los Angeles County Health ordinance.
For strict hygiene purposes, jewelry cannot be tried on. Once jewelry has been fitted, it cannot be used on any other clients and therefore must be paid for by the client it is fitted to. Ink Drippers Tattoo is not responsible for jewelry that does not aesthetically suit the wearer.
Jewelry purchased elsewhere and brought to our studio cannot be used for initial piercings under any circumstances. We reserve the right to not use or install externally sourced jewelry that does not meet our minimum standards of safety, even in healed piercings. This is at the discretion of your piercer.
It is the clients responsibility to make sure the jewelry is secure and tight by checking their items on a weekly basis. How to maintain jewelry is explained to each client, and information is also available in the aftercare section. Lost jewelry is the responsibility of the client and will not be refunded or replaced by Ink Drippers Tattoo.
Refunds/Exchanges
All items are non-refundable and non-exchangeable.
Exchanges are only available for faulty items or manufacturer defects. Faulty items must be reported within 7 days of you receiving your items. This does not cover mistreatment or loss of jewelry.
Any rare manufacturer defects are the responsibility of the manufacturer, not Ink Drippers Tattoo.
Repairs may be available depending on the manufacturers policy however repair charges may apply.
Delivery charges for repairs are to be paid by the customer, not Ink Drippers Tattoo.
If jewelry ordered online arrives and is incorrect, items can be refunded or exchanged given the order is shipped back to Ink Drippers Tattoo and no jewelry packaging is opened or seals broken. This is just on a case-by-case basis at the discretion of Ink Drippers Staff.
Ink Drippers Tattoo cannot be held responsible for items damaged during at-home installations. Refunds or exchanges will not be offered for any items damaged beyond repair during attempts to install outside of the studio. Jewelry may be repaired at the cost of the client.
Custom Orders
All deposits are absolutely non-refundable.
The deposit is valid for the agreed item(s) only and cannot be moved to another item at any stage.
A minimum deposit (normally 50%) must be paid for the jewelry to be ordered. A failure to pay for a deposit will result in your custom order not being ordered.
The full value of the item must be paid to Ink Drippers Tattoo before the item can be released to you and installed.
The deposit is valid for 6 months after the item has arrived. If the full amount has not been paid within this time, the entire payment is void and both deposit and any items are retained by Ink Drippers Tattoo.
Jewelry will only be held by Ink Drippers Tattoo for 6 months after the jewelry has arrived. You must come to collect the jewelry or pay to have it shipped to you within this period or the jewelry will be retained by Ink Drippers Tattoo.
When ordering jewelry custom orders are grouped together – This means that unless explicitly stated, your item will not be ordered immediately. Depending on the cut-off date for that order, it may be 2+ weeks before your items are ordered.
Custom orders may be sent off without waiting for grouping . You can be quoted the cost of expedited ordering by asking a member of staff. The cost is usually more. It is the clients responsibility to pay for this expedited ordering process or jewelry ordering can be delayed.
All wait times are merely estimates. We can advise on how long an order may take to arrive, however this is only an estimation as wait times can fluctuate at any stage. Wait times are entirely out of the control of Ink Drippers Tattoo. Refunds are not available for items that take longer than the initially requested estimated time.
Fees for import tax will be included in the initial quote each individual item.
Photographs are the most accurate representation of the jewelry or gemstones ordered, however slight variations between pieces are possible.
Ink Drippers Tattoo is not responsible for jewelry that does not fit or suit the customer. All item specifications are the responsibility of the customer.
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